Systems Service Engineer

Summary of Role

  • Prompt, efficient, thorough and safe on-site service and commissioning of complete Electrical Control Systems including PLCs, AC/DC drive, general control gear and SCADA systems
  • These sites may be anywhere in the United Kingdom or overseas
  • You will be reporting directly to the Production & Service Manager


Job Responsibilities

  • Reactive site support on customer automation control applications to include PLC, VSD’s, Robots network and SCADA systems
  • 24/7 reactive callout support (rostered cover)
  • Methodical problem-solving approach
  • Workshop testing of engineered automation Control Systems
  • Investigation and Repair of components to include PLC, VSD’s, Robots network and SCADA systems
  • To be capable of reading electrical schematic diagrams and PLC software listings
  • To be capable of keeping accurate and up to date site logs and timesheets
  • Accurate marking-up of project schematics and documentation
  • Assist with the development and delivery of bespoke training courses to meet the customer’s requirements
  • Support and train colleagues where possible
  • Assist other engineers with on-site commissioning and service of engineered automation Control Systems
  • Assist sales with technical support, site audits and quotations
  • Assist in the development of the service department to increase its capabilities and competitiveness within the marketplace
  • To adhere to the Company’s Quality and Health and Safety procedures and any other Company policies and procedures
  • Other engineering duties deemed to be within your capabilities


Communication Skills

  • To be able to communicate with customers, other contractors and other commissioning engineers with regard to problems, progress and targets
  • To be capable of communicating with other on-site personnel


Physical Demands

  • The position sometimes requires consistently long hours without time off. You should be prepared to spend long periods of time on your feet


Working Conditions

  • Working at customer sites across the UK and abroad. Due to the nature of specific projects,  there is a possibility that there may be prolonged periods of time spent overseas


Knowledge, Skills and Experience

  • Variable speed drives experience for Siemens, ABB, Danfoss, Rockwell, CT and Servo drives
  • PLC experience for Rockwell, Siemens, Mitsubishi, Omron products and software
  • Robot experience would be advantageous


Personal Qualities

  • Being a great team player as well as the ability to work off own initiative
  • Excellent communication skills, both oral & written
  • Confident and pro-active with an organised approach to work
  • Situational adaptability
  • Good problem solver
  • Hands on attitude
  • Enthusiastic and able to be relied upon


Renumeration Package

  • Competitive salary
  • Holidays 25 days (plus Bank Holidays)
  • Bonus scheme
  • Car allowance
  • Pension scheme
  • Life Insurance
  • Employee assistance programme
  • Flexible working
  • Programme of personal development & training
  • Free car parking
  • EV charge points on-site
  • Social & wellbeing activity programme
  • Bike 2 work scheme
Location: Telford
Job: Permanent
Job Reference: SSE001
Deadline Date:
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