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During the COVID-19 health pandemic, global manufacturing and general economic activity have slowed down but Iconsys has not stopped.
Whilst we are still functional, we must maintain the accreditations and approvals in place and maintain our ISO9001 and ISO14001 certifications.
With face to face audits not possible, Iconsys along with SGS, our compliance partner, adapted quickly and efficiently to minimise service disruption and by using technology and the experience of SGS, remote auditing allowed us to continue our operations without a break in certification.
HOW REMOTE AUDITS WORK
The overall process went as follows:
Step 1. Remote Audit Planning & Assessment of available ICT TOOLS
Step 2. Schedule remote audit
Step 3. Communication with your auditor on logistics and technology details
Step 4. Client to prepare & submit relevant documents
Step 5. Audit occurs
Step 6. Receive audit report
Step 7. Correct any nonconformities
Step 8. Receive certificate (where applicable)
GETTING READY FOR OUR REMOTE AUDITS
Prior to the start of our audits, there were a few things we needed to get ready to ensure our auditor had everything he might need.
ABOUT REMOTE AUDITS
The remote audit was conducted completely off site using mobile and desktop applications (Microsoft Teams). The audit consisted of everything that is typically included in an onsite audit. Our QHSE Manager, along with other personnel with responsibilities pertaining to the audit plan were available for their relevant parts of the audit. Top management were also available for relevant parts of the audit, including the opening and closing meetings.
Upon completion of the audit, the lead Auditor from SGS stated that “the Recertification Audit was carried out remotely over 4 days (audit days and report writing inclusive) and overall Iconsys demonstrated a robust Quality and Environmental Management System. There were some excellent controls and evidence seen of continual improvement in all areas sampled.
The auditors would like to thank Independent Control Systems Ltd for their open and honest approach during the audit.”
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