• Approach
  • Customer Service
  • Quality Management
  • Health and Safety
  • Environmental
  • Training

Customer Service

We approach our relationship with our customers as a partnership that will develop for many years to come, providing engineered solutions and customer care packages to suit both technical and financial requirements.


Continuous Quality Improvement along with technical knowledge and experience provides the foundation to our continual success and growth.

The Iconsys Quality Management System is certified to ISO9001:2015 by a UKAS accredited company, and this keeps us at the forefront of Continuous Quality Improvement and Legislation. This allows us to compete in the global marketplace.

We are a subscribing member of the British Standards Institution, which enables us to keep up to date with the latest regulations and requirements.


Health and Safety is at the forefront of all of our engineering designs.

Dealing with all the latest Safety System technology and designing and manufacturing to meet all  latest British and European Safety Legislation, allows us to be a market leader in the design and implementation of safety control systems across all industry sectors.

The Health and Safety of our personnel is of primary importance to us and our H&S Committee is comprised of both management and non-management staff to ensure that all personnel are involved in the management and implementation of safety.

We are an accredited member of the ‘Safe Contractor’ scheme and are a member of the British Safety Council.

Our engineers and personnel visiting customer’s sites have been trained in aspects of safety, and hold CCNSG Safety Passports.


We are committed to reducing the impact of the company on the environment, and will work towards continuous improvement in our environmental performance as an integral part of our business strategy.

We are committed to comply with the relevant environmental legislation and other requirements and to prevent pollution.

Our Environmental Management System has been assessed and certified to ISO14001:2015 by a UKAS accredited company.


As a leading Solution Provider of the latest products and technology, our highly trained and experienced team of specialised engineers are constantly trained and educated by the world’s leading suppliers via accredited Solution Provider partnerships.

This also allows us to provide you with customised training packages to suit your specific needs. These can include Project, Product, Process, Application, Maintenance and Operator Training on all the latest State of the Art Technology.